Under the Digital Personal Data Protection (DPDP) Act, 2023, ARC Digital acts as a Data Fiduciary. We are committed to protecting your privacy and ensuring your data is handled securely.
1. Information We Collect
When interacting with our platform, we securely collect the following data points:
- Identity Data: Names, email addresses, and registered business addresses when you create an account.
- Project Assets: Files, media, and proprietary business documents uploaded to our secure Portfolio and Project Manager.
- Technical Data: Secure JSON Web Tokens (JWT) used to maintain authenticated sessions and protect your workspace.
2. How We Use Your Data
Your data is used strictly for the provisioning of our web engineering services. This includes generating proposals, tracking development progress on your dashboard, processing financial invoices, and delivering final software code. We do not sell, rent, or share your data with third-party advertisers under any circumstances.
3. Data Security & Storage
All sensitive information, including passwords and authentication tokens, is encrypted in transit and at rest. Project files are stored on isolated virtual private servers. While we utilize enterprise-grade security, no system is entirely infallible, and you use the platform at your own risk.
4. Your Rights
You have the right to access, correct, or request the total erasure of your personal data from our servers. To exercise these rights, or to withdraw your consent for data processing, please contact us directly. Upon final invoice settlement, project assets are retained solely for warranty compliance unless otherwise requested.